Terms of Use

Access to and use of this website ("SEBSEAM-M EU SME Helpdesk") is governed by the following terms and conditions:

About SEBSEAM-M EU SME Helpdesk

The SEBSEAM-M EU SME Helpdesk is owned and operated by the EUMCCI.

By accessing and using any part of this website, you ("User" on this site) agree to abide by these Terms And Conditions For Use set forth below, regarding your use of the SEBSEAM-M EU SME Helpdesk website, database, interactive information and communication allowing participation in the expert listings, directory searches and complimentary initial enquiry resolution (the "Service"). This document contains the terms and conditions that apply to your use of the Services and its website and/or co-branded websites which SEBSEAM-M EU SME Helpdesk may operate or host from its or co-host servers (collectively referred to herein as "Site").

"User" or "Users" refers to any person or entity that gains access to the Site to retrieve information from the Site,in relation to but not limited to the experts' services within the SEBSEAM-M EU SME Helpdesk. In order to make use of the SEBSEAM-M EU SME Helpdesk Service, Users have to be registered members of SEBSEAM-M EU SME Helpdesk.

"Expert" or "experts" refer to any person or entity that is an authority in a discipline that requires specialised knowledge and experience helpful to small and medium size businesses from Malaysia in accessing international markets, and possess approval from EUMCCI to participate in the SEBSEAM-M EU SME Helpdesk in this capacity.

If you do not agree to these Terms And Conditions For Use, please do not use this web site.


  1. SEBSEAM-M EU SME Helpdesk Property Rights

    The content, layout, design, concept, and organization of the SEBSEAM-M EU SME Helpdesk Site and Services are subject to SEBSEAM-M EU SME Helpdesk's intellectual property rights. All rights are reserved by EUMCCI.

    No material from this web site shall be reproduced, republished, uploaded, posted, transmitted or distributed in any way without the prior written consent of EUMCCI. Graphics and images on this web site are protected by copyright and may not be reproduced or appropriated in any manner without the prior written consent of their respective copyright owners.

    Subject to the Terms And Conditions For Use, EUMCCI grants you a non-exclusive, non-transferable, revocable, limited license to access, use and display this site and the materials thereon in accordance with the Terms And Conditions For Use. EUMCCI reserves the right to terminate this license at their discretion, without your prior written consent.

  2. Guidelines for Use

    SEBSEAM-M EU SME Helpdesk Services and Site may be used only for lawful purposes. You must comply with all applicable local, state, national and international laws, regulations or conventions, including without limitation to those related to data privacy, international communications, and exportation of technical or personal data. You may not use the SEBSEAM-M EU SME Helpdesk Services or Site for any criminal or illegal activities or any activities that might be legally actionable.

    You agree not to resell, reproduce, or copy information obtained from SEBSEAM-M EU SME Helpdesk or through SEBSEAM-M EU SME Helpdesk Services, nor exploit your association with SEBSEAM-M EU SME Helpdesk as an expert for a commercial or advertising purpose.


This web site has been compiled in good faith by EUMCCI but no representation is made or warranty (either express or implied) given as to the completeness or accuracy of the information that it contains. Other than providing a framework in which Users provide their personal listings, contact information, and professional description, SEBSEAM-M EU SME Helpdesk does not review or verify the content of postings at its Site. The profile and contact details of experts at SEBSEAM-M EU SME Helpdesk will not be reviewed or verified by EUMCCI, beyond completing membership registration during the Application Process. Verification of any claims made by the expert remains the due diligence responsibility of the individual User.

You expressly understand that your participation as a User in the SEBSEAM-M EU SME Helpdesk is at your sole risk. The Site and the Services are provided on an "as is" basis.

SEBSEAM-M EU SME Helpdesk makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials or products included on the Site.

SEBSEAM-M EU SME Helpdesk makes no warranty that the Services will meet your requirements, or that the Services will be uninterrupted, timely, secure or error free. SEBSEAM-M EU SME Helpdesk does not warrant that the Site or its Services are free of computer viruses or other harmful materials.


Regardless of the type of claim or the nature of the cause of action, you understand that in no event shall EUMCCI, SEBSEAM-M EU SME Helpdesk or the respective experts be liable to you in any manner whatsoever:

  1. For any decision made or action or non-action taken by you in reliance upon the information provided through the SEBSEAM-M EU SME Helpdesk Service;
  2. For any direct, indirect, incidental, punitive or consequential damages, including but not limited to loss of revenues, loss of profits or loss of reputation.

Your sole remedy with respect to the use of any Services provided by SEBSEAM-M EU SME Helpdesk shall be cancellation of your membership to the Services.


SEBSEAM-M EU SME Helpdesk provides its Services and Site on the assumption that you as a User will act professionally and responsibly. If you do not, you must bear full responsibility for your actions, which you agree to defend, indemnify and hold harmless all participating parties of SEBSEAM-M EU SME Helpdesk (including but not limited to EUMCCI and its experts) from and against all claims, demands, actions, suits, damages, liabilities and costs, related to or arising from:

  1. any breach of your covenants as a User under this understanding;
  2. your use of the Services or the Site;
  3. all conduct and activities occurring under your User Name and a password;
  4. any defamatory, libelous or illegal material contained within Your Content or your information and data;
  5. any claim or contention that Your Content or your information and data infringes any third party's patent, copyright or other intellectual property rights or violates any third party's rights of privacy or publicity; and
  6. any third party's access or use of Your Content or your information and data.


Our information is not sold, bartered or traded by SEBSEAM-M EU SME Helpdesk. Correctly entering your contact information is important so that expert can contact you.

SEBSEAM-M EU SME Helpdesk may display URLs or icons that allow Users to link to other websites. Any content, representations, or warranties made on such other web sites regarding privacy or any other matter are the sole responsibility of the operator of the site, and SEBSEAM-M EU SME Helpdesk assumes no liability, obligation, or responsibility for such content, representations, or warranties.

Please refer to our Privacy Statement for more details.


Through SEBSEAM-M EU SME Helpdesk Service as a User, you may have opportunities to accept commercial quotations from experts. All transactions relating to the complimentary services accepted by you as the User through the SEBSEAM-M EU SME Helpdesk Service are agreed to be solely between you and the expert(s).


  1. Notices

    Except as explicitly stated otherwise, all notices required for the Users' attention shall be by email to you at the email address you provide to SEBSEAM-M EU SME Helpdesk.

    Notices required for SEBSEAM-M EU SME Helpdesk's attention shall be by email to EUMCCI at support@eumcci.com

    Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Evidence of successful transmission shall be retained.

  2. Rights of Access

    EUMCCI reserves the right, to terminate, suspend, change, update, modify or discontinue any aspect of this web site from time to time. EUMCCI also reserves the right to impose limits on certain features and services, to deny or restrict access to parts or all of the web site to any particular persons, or to block access from a particular internet address to this web site, at any time, without certain notice or liability.

    EUMCCI reserves the right to change the Terms And Conditions For Use at any time. Updated versions of the Terms And Conditions For Use will appear on the web site and are effective immediately. You are responsible for regularly reviewing the Terms And Conditions For Use. Continuous use of the web site after such changes constitutes your consent to such changes.

  3. Severability

    If any provision of this Agreement or portion thereof is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. SEBSEAM-M EU SME Helpdesk failure to act with respect to a breach by you or others does not waive SEBSEAM-M EU SME Helpdesk's right to act with respect to subsequent or similar breaches.

  4. Jurisdiction: Malaysia Law applies

    This Site is controlled and operated from EUMCCI in Malaysia. You agree that all matters arising from or relating to the use and operation of the Site and Services shall be governed by the laws of the Malaysia, without regard to conflicts of laws principles.

    The courts of Malaysia shall have exclusive jurisdiction to adjudicate any dispute arising from or relating to the operation or use of the Site or Services.